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FullFine Services
EN | ES
Co-financed by the European Union Government of Catalonia - Department of Business and Labour Ministry of Labour and Social Economy - SEPE National Youth Guarantee System

Aquesta actuació està impulsada i subvencionada pel Departament d'Empresa i Treball i cofinançada per la Unió Europea mitjançant el Fons Social Europeu Plus

Terms of Service

Updated: May 2026

These Terms of Service govern all purchases and services provided by FullFine Services.

1. The Seller

The seller is FullFine Services, a business registered in Spain. For full legal identification, see the Legal Notice.

2. Our Products

We sell service packages (DigIN Partner Bundles) for DJs and electronic music labels. These are 2-year, one-time-payment packages that include platform access, profile verification, and data management.

3. Payments and Delivery

3.1 How to pay

  • We process payments via bank transfer. After completing your order, you will receive an invoice with payment details within 24 hours.
  • Payment term: 30 calendar days from the invoice issue date.
  • Once we verify your payment, we will process delivery within 1-3 business days.

3.2 How you receive your purchase

  1. Confirmation: You will receive an email with the invoice and payment details within 24 hours of placing the order.
  2. Payment: You have 30 calendar days to complete the bank transfer.
  3. Delivery: Once payment is verified, you receive an activation code by email within 1-3 business days.

3.3 Prices and Taxes

  • Prices are in Euros (EUR).
  • If you buy from Spain/EU: The final price includes the applicable VAT.
  • If you buy from outside the EU: We do not charge VAT, but check whether your country applies local taxes.

3.4 Invoicing

  • The invoice is issued within 24 hours of placing the order.
  • The invoice includes the bank details for payment.
  • Payment term is 30 calendar days from issue date.
  • Invoicing data is kept for 7 years under Spanish tax obligations.

4. Refund Policy

You have 14 days to request a refund, provided we have not begun the profile verification work. Once verification begins, the service is considered delivered.

5. General Conditions

  • By purchasing, you agree to use the service legally and not to share your account or activation codes with third parties.
  • If we detect abuse of the service, we reserve the right to cancel access without refund.
  • Products are provided for professional use. No specific commercial outcome is guaranteed.
  • Our maximum liability is limited to the price you paid for the product.

6. Complaints

If you are not satisfied with your purchase or our service, you can file a complaint:

  1. Send an email to hello@digin.club describing the problem.
  2. You will receive an acknowledgment within 48 hours.
  3. We will resolve your complaint within 30 calendar days.

If the resolution is not satisfactory, you can resort to the EU ODR platform or to the courts of Barcelona.

7. Governing Law and Contact

These terms are governed by Spanish law. If you have any questions about your purchase, contact us at: hello@digin.club

8. Online Dispute Resolution

Under Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform. If you have a complaint we have not been able to resolve directly, you can access this platform at:

https://ec.europa.eu/consumers/odr

Before using the ODR platform, we encourage you to contact us first at hello@digin.club to try to resolve any issue directly.