1. What data do we collect?

Data you provide

We collect information necessary for service delivery:

• Purchase and Fiscal Data: Name, email, address, and Tax ID/VAT (for freelancers and companies, required for tax compliance).
• Artist Data: Links to public profiles and artist names (for the DigIN service).
• Communications: Messages sent to support.

Automatic data

Technical cookies and anonymous browsing data for site operation.

2. Purpose of processing

We use your data exclusively for:

• Contract execution: Delivering software or activating your account.
• Legal compliance: Issuing invoices and filing taxes (VAT/Income Tax).
• Support: Answering your technical questions.

3. Data sharing

We do not sell your data. It is only shared with providers necessary for the service:

• Bank: For payment verification.
• Billing and Management: Holded Technologies, S.L. (ERP Software) and external tax advisor for accounting and tax filings.
• Hosting/Email Services: Technology providers (e.g., Vercel, Resend) under confidentiality agreements.

4. Security

We apply technical security measures (HTTPS, encryption) to protect your information. We do not store complete credit card data — they are managed entirely by the payment gateway.

5. Data Retention

Your personal data is retained for the duration of the contractual relationship. Billing data is retained for 7 years due to legal tax obligations (Spanish tax requirement).

6. Your Rights

You can exercise your rights of access, rectification, deletion, and objection by sending an email to {{contactEmail}}. You also have the right to file a complaint with the AEPD (Spanish Data Protection Agency).

7. Cookies

Please refer to our Cookie Policy for more details about local storage.

8. Public Source Data (DigIN)

The DigIN platform indexes publicly available artist information from the internet. If you are an artist and wish to claim or remove your indexed profile, please contact us at {{contactEmail}}.